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When Your Outgoing Emails
Are Being Blocked
Spam filters block messages
because the server has been
putting out a lot of spam.
Blocks normally will last an
hour and then the IP is put
into the grey list to see if
it is still trying to send
large amounts of spam. If it
is still sending a lot of
spam it will be put back
into the blocked (black)
list. If it is not putting
out a lot of spam then it is
left in the grey list for a
while to see if it tries to
start sending a lot of spam
again.
The "poor" reputation may
have been caused by one of
the following:
-
Your PC may
be infected
with a virus
or botnet
software
program.
-
Someone in
your
organization
may have a
PC infected
with a virus
or botnet
program.
-
Someone on
the same
server as
you may be
sending spam
although
they are not
using your
URL.
-
You may be
utilizing a
dynamic IP
address
which was
previously
utilized by
a known
spammer.
-
Your
marketing
department
may be
sending out
bulk emails
that do not
comply with
the CAN-SPAM
Act.
-
You may have
an insecure
wireless
network
which is
allowing
unknown
users to use
your network
to send
spam.
-
In some rare
cases, your
recipient's
Spam
Firewall may
be
misconfigured.
The spam program
is not
attempting to
block your
individual
email. A single
email server can
host thousands
of sites and it
only takes ONE
bad apple to get
the server (and
everyone using
that server)
black listed.
The reputation
system uses
automated
algorithms for
determining its
results - very
similar to the
anti-fraud
mechanisms used
for credit
cards.
If you're a BusyBrain
Hosting & Email customer,
and are experiencing
problems with your email,
contact us toll free at:
888-223-8569 |