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Why Shouldn't I use AOL, GMail, etc. For Company Mail?

 

If you're using AOL, HotMail, GMail, Yahoo, MSN, etc. for your professional email address then you're:

Let's say that your company has assigned you joe@ourcompany.com, and you have that forwarded to your GMail account of joe@gmail.com............

Loss of Corporate Web Site Address
 Many people use the email address of a contact as a guide to their web site address.  If you're sending as joe@gmail.com, potential customers and clients can't tell the address of your web site.
 
Loss of Corporate Identity
 When you receive an email that was addressed to joe@ourcompany.com and it's forwarded to your GMail account, then the reply will come from your GMail account.  You have lost the marketing of your company name.
 
Security Risk is Increased
 If you're using an on-line mail service then your email is sitting out on the Internet.  That's like having your paper mail sitting in the mail box, rather than bringing it into the house!  
 
Higher Risk of Email Not Reaching Recipient
 There's a higher chance that your email won't get through.  Many companies block AOL, Gmail, Hotmail, etc., due to spam issues.
 
Causing Corporate Domain To Be Blocked
 The free and semi-free email address companies control who gets through to them, and they block by DOMAIN NAME.   Let's say that you get lots of mail forwarded from joe@ourcompany.com to joe@gmail.com.   GMail can't tell if an email coming in is forwarded or not.  So, if they detect that joe@ourcompany.com is sending lots of emails to their system, they'll block it....and they'll block ALL email from @ourcompany.com.   Not only will Joe's email stop coming in to Gmail, but ALL email from @ourcompany.com won't get through.

Remember AOL's big advertising campaign about their great spam blocker?   Have you noticed that the campaign has been quietly retired?   That's because the forwards were being picked up as spam.   If joe@aol.com received a hundred emails a day from joe@ourcompany.com, AOL would block the domain across their entire system.  Not only would Joe no longer get his forwards, but nobody with AOL account could get mail from anyone at @ourcompany.com.
 
Being Judged as Suspicious
 Some free accounts are recognized world-wide, but many aren't.  If you send from joe@msn.com most people recognize it as a free Microsoft account.  However, the same is not true of AOL, which is a mostly American company.  An international customer might not know that sending to joe@ourcompany.com and receiving from joe@aol.com isn't suspicious.
 
Can't Use Customized Email Stationery
 If you're using an on-line service rather than Outlook, Outlook Express, Vista Windows Mail, Thunderbird, etc., then you can't use customized company email stationery.  Email stationery is PROVEN to increase returns as folks can click on links in your stationery while viewing topical info, your logo, etc.
 
Non-Professional Appearance
 Free email addresses such as HotMail, Yahoo, etc., are too "cute" to be used in business.   Would you rather receive a formal quote from joe@fortune500.com or from joe@yahoo.com?


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all BusyBrain correspondence. 

If you receive an email from someone claiming to be from  BusyBrain, Inc.,
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